The Subscription Cancelled email is not being sent out
under review
Angela Blake
under review
We released a fix for this that passed QA checks, but we have been receiving new reports of this issue that our support team is able to reproduce.
We're taking another look.
This post was marked as
complete
This post was marked as
in progress
This post was marked as
planned
M
May Workman
This is a serious bug that needs to be fixed quickly.
Geneviève K.
In the function cancel() (give-subscription.php), the status is already "Cancelled". So we return from the start of the function.
Geneviève K.
The emails are sent for test donations, not for Stripe payments.